Comprehensive Website Support for High-Demand Businesses
For businesses requiring extensive, hands-on website support, our Professional Plan offers up to 100 dedicated hours per month for maintenance, security, and optimizations. With top-priority service, faster response times, and advanced technical support, this plan ensures your website remains secure, high-performing, and always up to date.
🔹 What’s Included?
✅ Up to 100 dedicated hours per month for website support and enhancements
✅ Advanced performance monitoring & security management
✅ Real-time issue resolution & troubleshooting
✅ Top-priority handling with the fastest response times
⚡ Priority Support & Response Times
| Priority |
Impact |
Response Time Goal |
| 🔴 Critical/High
|
Website down, security breach, or major issues |
1 Business Hour |
| 🟠 Moderate
|
Operational but significant user-impacting issues |
Within 4 Business Hours |
| 🟢 Low
|
Minor bugs, feature requests, general inquiries |
Same Business Day |
📌 Overage & Upgrade Policy
🔹 Overage Work: Additional work beyond allocated hours will be billed at the standard overage rate.
🔹 No Rollovers: Unused hours do not carry over to the next month.
🔹 Scalable Support: Upgrade your plan anytime based on your evolving business needs.
🔒 Ultimate Website Protection & Optimization
The Professional Plan ensures high-traffic, mission-critical websites receive maximum protection, proactive maintenance, and round-the-clock technical support.
📅 Upgrade to Professional today and experience elite-level website support! 🚀
