Advanced Website Support for Growing Businesses
For businesses that demand enhanced support, security, and performance, our Premium Plan provides up to 50 dedicated hours per month for website maintenance, troubleshooting, and optimizations. Stay ahead with proactive improvements and priority handling of critical issues.
🔹 What’s Included?
✅ Up to 50 dedicated hours per month for website support and enhancements
✅ Proactive monitoring & maintenance for optimal performance
✅ Advanced security updates & performance optimizations
✅ Priority support with faster response times
⚡ Priority Support & Response Times
| Priority |
Impact |
Response Time Goal |
| 🔴 Critical/High
|
Website down, security breach, or major issues |
2 Business Hours |
| 🟠 Moderate
|
Operational but significant user-impacting issues |
Same Business Day |
| 🟢 Low
|
Minor bugs, feature requests, general inquiries |
1 Business Day |
📌 Overage & Upgrade Policy
🔹 Overage Work: Additional work beyond allocated hours will be billed at the standard overage rate.
🔹 No Rollovers: Unused hours do not carry over to the next month.
🔹 Flexible Upgrades: Need even more support? Upgrade your plan anytime as your business scales.
🔒 Advanced Website Protection & Optimization
With the Premium Plan, your website receives top-tier care, ensuring it stays fast, secure, and fully optimized every month.
📅 Upgrade to Premium today for expert website support and peace of mind! 🚀
